Designing a human process around pathological cases leads to processes that are themselves pathological.
Tuesday, February 15, 2022
Pathological cases
Thursday, February 3, 2022
Nice catch, Grammarly
I was writing an email and accidentally left out a word. I meant to write, "I've asked the team for blah...". But I accidentally omitted "asked", so it just said, "I've the team for blah...".
Grammarly flagged "I've", suggesting "I have". Since my brain still couldn't see my mistake, I thought it was complaining about "I've asked the team...". I was about to dismiss, but decided to click the "learn more" link. It said that, except in British English, using the contraction "I've" to express possession sounds unnatural or affected. As in: "Incorrect: I've a new car".
Ah HAH! That triggered me to notice the missing word "asked". I put it in, and Grammarly was happy. I consider this a good catch. Sure, it misdiagnosed the problem, but it knew it was a problem.
Thanks, Grammarly!